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Have questions about our smart home products? We're here to help. Find answers to common questions about our motion sensor lights, wireless chargers, smart plugs, and more.
How long does shipping take?
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
Is free shipping available?
We offer competitive shipping rates to get your smart home essentials to you quickly. Check our shipping page for current rates and delivery options.
How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
How do I process a return or exchange?
For returns or exchanges, please contact us within 14 days of receiving the product, along with a receipt or screenshot of the purchase, and a photo of the product with the packaging or tag intact.
Are your motion sensor lights and smart plugs easy to install?
Absolutely! Our smart home products are designed for easy, tool-free setup. Most products are ready to use within minutes — no technical expertise required.
What warranty do your smart home products come with?
All Easy Nest smart home products come with a 1-year manufacturer's warranty. If you experience any issues, please contact our support team and we'll make it right.
Do your smart products work with voice assistants like Alexa or Google Home?
Many of our smart home products are compatible with popular voice assistants including Amazon Alexa and Google Home. Product compatibility details are listed on each product page.
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