Return and Refund Policy

Last updated: October 10, 2026

Easy Nest offers a 14-day return and refund policy. You may request a return or refund within 14 calendar days after receiving your order.

Return Eligibility

To be eligible for a return, the item must be unused and in the same condition that you received it. The item must include its original packaging, tags, and proof of purchase.

Some items may not be eligible for return, including:

• Perishable goods
• Personalized or custom-made products
• Personal care products
• Hazardous materials
• Flammable liquids or gases
• Sale items
• Gift cards

These exclusions do not apply where a return or refund is required by applicable law.

How to Request a Return or Refund

To request a return or refund, contact us at help@easynestat.com within 14 calendar days after receiving your order.

Please include your order number, the name and email address used for the order, the reason for your request, and photographs when the item is defective, damaged, or incorrect.

Please do not send any item back before contacting us and receiving return instructions. Return destinations vary depending on the product. The company's registered business address is not a general return address.

After reviewing your request, we will provide the appropriate return address and instructions by email. Items sent to an address that has not been provided by Easy Nest may not be accepted.

Return Shipping Costs

If the return is caused by a product problem, including a defective, damaged, or incorrect item, Easy Nest will be responsible for the return shipping cost.

If the return is caused by a change of mind, incorrect size or color selection, or another customer-related reason, the customer is responsible for the return shipping cost.

Return shipping arrangements will be provided by email after your return request has been reviewed.

Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it and contact us as soon as possible if the item is defective, damaged, or incorrect. Contact us at help@easynestat.com with your order number and clear photographs of the product and packaging. We will review the issue and provide the appropriate return, replacement, or refund instructions.

Exchanges

If you would like to exchange an item, please contact us at help@easynestat.com within 14 calendar days after receiving your order. Depending on the product and availability, we may instruct you to return the original item and place a new order for the replacement item.

Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved or declined. If your refund is approved, the refund will be issued to your original payment method. Your bank or credit card company may require additional time to process and post the refund. If the returned item does not meet the eligibility requirements, the return or refund may be declined. If you have questions about your return or refund, please contact us at help@easynestat.com.

Contact Information

Easy Nest
Operated by INDUS ONE LLC
Email: help@easynestat.com
Phone: +1 820-221-5400
Registered business address: INDUS ONE LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States

The registered business address above is provided for business registration and contact purposes. It is not a general return address. Return addresses may vary depending on the product. Please contact help@easynestat.com and wait for product-specific return instructions before sending any item back.